Demos are Missing from the Demo ImporterLatest update: February 4, 2019 | Reading time: 2 to 3 minutes
Have you tried going to Tools > Demo Importer and find out that the theme demos are missing?
Here are a couple of things to check:
1) Is the downloaded file corrupted? This can happen at any given time, for several reasons including, network interruptions, the computer writing large amounts of data at the same time etc. To ensure the problem is not related to that, we recommend visiting ThemeForest and download the theme package again.
2) Where exactly did you install the theme folders? It has been reported by users to mistakenly having extracted the theme package directly to the wp-content/themes. This is a problem as, the package contains more files and folders than the theme itself like, demo content folder, documentation and, even the structure of the package is a container. To ensure you have uploaded the correct theme folder(s), we recommend extracting the package on your computer first. Then, carefully select the theme folder(s) and upload them to wp-content/themes. As many FTP clients and hosting panel’s file managers support local extraction of .zip files, you can upload theme.zip and theme-child.zip and, extract their contents to wp-content/themes. At this point, if you check your website, the demo content will be available for download!
If for a reason, you still cannot see the demos, please visit our Support Desk and open a ticket to let us check out for a resolution.
VALID FOR ALL THEMES AND VERSIONS